IT Manager / Gerber Cutter Specialist
Forum Industries, Inc. - San Antonio, TX
Running and maintaining GerberZ1 Cutter and PC Workstation. Network administration. Network helpdesk. Building and maintaining website (inc. custom CRM backend integration + migration from Adobe Business Catalyst). Implementing and maintaining an ISO 9000 compliant quality manual.
Audiobook Producer / Narrator
Reading, digesting, and then recording/narrating books of all genres and styles, editing, mixing, and mastering these recordings to deliver to Audible's Audiobook Creation eXchange on the terms set forth in each contract with the rights-holder. Heavy studio time, using various microphones and pre-amps, Logic Pro X as the DAW of choice, and hand-building sound treatments for my recording studio space.
Private Voice Teacher
Self-Employed Private Studio
Teaching vocal techniques and breathing, focusing primarily on whole body approaches to healthy vocal production. Expertise with phonation, vowel selection, stylistic choices, speech pathology and therapy through music. Students of all ages, ranging 4 - 79.
Century House Montessori School - Tortola, BVI
Teaching music theory, rhythm, singing, instrumental techniques, and performance ettiquette to students aged 2-13. Adhering to the principles and guidelines established by Maria Montessori. Teaching private voice and piano lessons through the school, to the community at large. Directing a community/parent choir for two perfomances per year.
The Watering Hole - Tortola, BVI
Running and maintaining restaurant and bar. Bookkeeping, placing orders, negotiation with suppliers, promoting products and developing menus, marketing, implementation of improvemens to the grounds and facilities. Doubled monthly take, and cut expenses by 20% for an overall profit increase of nearly $22k / month
Boat Captain / Maintenance Engineer
Cooper Island Beach Club - Cooper Island, BVI
Running and maintaining boats. Managing IT systems. Maintenance of photovoltaics, generators, irrigation, sewerage treatment, and RO water systems, as well as maintaining structures and plumbing in hotel rooms, the resturant and boutique. In this position I also assisted in the conceptualization and realization of the Rum Bar, assisting in choosing equipment, designing the layout, organizing and installing the POS, and working with the Food & Beverage Manager, developed appproaches for requisitioning rums from around the world, to the tune of over 200 rums (the largest collection in the northern Caribbean). At launch, I wrote the majority of the cocktail list, including the now famous Cay Lime Pie Martini, Thymed Lemon Fever, and the Rosemary Jalapeño Daiquiri.
Rhapsody Charters - Tortola, BVI
Boat handling, coordinating guest activities, maintaining and repairing the ships' vital systems, including propulsion, hydraulics, generator, RO watermaker, and waste management systems. Heavily customer-service based, this position also included tending bar, assisting with meal service, cooking and preparing meals and snacks. This position was on-duty 24/7 while guests were aboard, and on-call 24/7 otherwise.
Specialist / Creative
Apple La Cantera - San Antonio, TX
Creating owners by matching customers with their ideal tech to accomplish whatever goal they had in mind. In the Creative role, I taught customers and workshop attendees how to get the most out of their Apple products, how I personally used Apple products as a musician and voice actor, and how to get out of the "MUST USE PC... MUST HAVE MICROSOFT OFFICE..." zombiean mindset.
San Antonio College / McAllister Auditorium
Effectively managing and coordinating special events for th McAllister, including load-ins, stage furnishings and props, costuming requremens, lighting and sound setup and execution during shows/events, and ultimately load-out.
El Chaparral - Boerne, TX
Preparing beverages for bar and restaurant customers, taking inventory, placing orders, and working closely with management to keep costs and wastage at a minimum.
Windermere Grill - Windermere, FL
Managing liquor and wine inventories, holding liquor and wine tastings, creating new beverages under direction of the bar manager, perfecting the art of mixology.
Walt Disney World - Lake Buena Vista, FL
Portraying a variety of characters for the enjoyment of guests at all of the WDW Resort Parks, Hotels, and Venues. This role included some travel, off-property appearances, and promotional segments that were filmed and photographed for use in advertisements.
Starbucks Coffee Co.
Creating the "third place" for our customers so that they felt comfortable spending time (and thus money) in the café, and personalizing their experiences by getting to know our regulars. I really hold this as the foundation of all my customer service training.
IT Manager / System Admin
Forum Industries, Inc.
Assisting employees with technology, maintaining workstations and networks, upgrading and installing hardware and software, and maintaining electronic security and surveillance for the business.